Daylight Support

Daylight Support

Welcome to Daylight Support! We’re happy to help. Please check the FAQs to see if your question is answered, and if not, feel free to email or text our support team.

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We love feedback, so don’t hesitate to write to us with ideas or issues you’re having.

Contact us

Orders

Need to track, return, cancel, or report an issue about an order? Please visit our Support Portal.

FAQs

Features

Does the computer work with a stylus?

The Daylight Computer ships with a stylus, which does not require a battery. You may also use your own stylus if you already have one.

Does the computer have “airplane mode”?

The Daylight Computer comes equipped with Bluetooth, WiFi, as well as airplane mode, all of which can be turned on or off as you need.

Can I connect to the Internet using Ethernet instead of WiFi?

Yes, absolutely—you'll need a USB 3.1 Type-C to Ethernet Adapter.

Blue Light

What is the amber backlight?

On its strongest amber setting, Daylight’s backlight illuminates the screen using amber-colored LEDs, which emit zero blue light. Most other device backlights create colors like amber using a mixture of red, green and blue light. These screens typically emit some blue light even in “night mode” or when using software filters.

How does this help people who are blue light sensitive?

Many people struggle with eye irritation due to staring at a blue-light source all day, which can have a stressful effect on vision comfort and sleep health. The Daylight Computer is a great solution for people looking to limit their exposure to blue light, as the screen can be set to not emit blue light.

Can't you already remove the blue light from your phone or computer?

Daylight doesn’t use a conventional software-level blue-light filter: we invented a new kind of display that has a hardware-level pure-amber backlight built in. This allows us to guarantee zero blue light at the strongest setting. We did this because, in testing, we found that software-based blue-light blocking filters still emit some blue-light.

Here’s a comparison of Daylight’s backlight on full amber with an iPad Pro in “night mode”:

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Shipping

Where do you ship to?

We are currently able to ship to the US, Canada, UK, and the European Union. We will expand our area of shipping as soon as we can.

How much does shipping cost?

Shipping prices will depend on the location. You can see more information about our shipping prices and policies on the checkout page.

When will my Daylight Computer arrive?

We are currently taking pre-orders. Daylight will ship summer 2024.

Can I change my billing or shipping address?

If you need to change your shipping address, please email support at: hello@daylightcomputer.com

Payments

Does Daylight take care of VAT?

Currently we do not take care of VAT, however we are committed to improving our international shipping policies and streamlining this process as soon as we can.

Can we pay in BTC?

We hope to accept BTC soon. Please sign up for our newsletter to get the latest updates.

Can I get a discount code?

We do not have any discount codes available at the moment, but you may sign up for our newsletter to be the first to hear about upcoming promotions, releases, and other news.

Partners

I love the cause—how can I help Daylight?

Daylight Computer Company is looking to make technology healthier and more inclusive - but we can't do this alone! We are always on the lookout for people who can spread the word, introduce us to new partners, or participate in Angel investing. If you would like to help us on our mission, please get in touch with us at hello@daylightcomputer.com

Can I have an affiliate link?

Thank you for your interest in being an affiliate for Daylight! Please message us at hello@daylightcomputer.com get things started.

Can I invest in Daylight?

If you are interested in investing, please reach out to us at hello@daylightcomputer.com

Company

Why did you start Daylight Computer Company?

Daylight was born out of our personal struggles with computers: distraction, addiction, disrupted sleep, eye strain, and exposure to blue light. This led us to question why the devices in our lives can't be a force for good, free from harmful impacts. Over the past five years, we’ve worked to develop a tablet computer that respects our health, attention, and freedom.

Where is Daylight based?

Daylight Computer Company is based in San Francisco, California.

What other devices do you have?

The Daylight Computer is just the beginning! We're working to make a whole suite of healthier phones, monitors, laptops, and more. Please sign up for our newsletter to stay up to date on the latest news from Daylight.

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