- Long-press the Parent Control lock icon for more than 30 seconds to reset the password.
- Once held long enough, the icon will change and you can enter your new password twice to confirm the change.
If the above steps are not working properly, you may need to update your device:
- Once held long enough, the icon will change and you can enter your new password twice to confirm the change.
If the above steps are not working properly, follow the steps below to update your device
- Swipe from the top of the screen to open the Quick Settings panel (for network controls).
- Tap “Internet” → then tap the gear (⚙️) icon next to your current connected network.
- Swipe up from the bottom and hold to open the Recent Apps view.
- Long-press the Settings icon at the top of the screen → a popup will show “App Info.”
- Tap “App Info” → in the App Info page, tap “Open” to launch the full Settings app.
- In Settings, navigate to: System → Software Update → Update Now.
- After software update is finished it will reboot automatically(it will take more than 30 mins)
- long-press the Parent Control lock icon for more than 30 seconds to reset the password.